Orders
Shipping policy
Clear delivery expectations for retail and business orders.
Coverage
DMW serves Toronto, Ontario, and eligible Canadian destinations. Availability may vary by product and postal code.
Rates
Shipping charges are shown before payment and reflect destination, order size, and service level.
Tracking
When available, tracking details are sent after an order ships and remain visible in your account.
Delivery issues
Contact us promptly about visible damage, missing items, or a delivery that has not arrived.