We provide B2B sourcing, distribution, and logistics coordination services. We connect buyers with verified suppliers and manage procurement, fulfillment planning, and delivery under agreed trade terms.

Our company specializes in distribution logistics, supply chain management, and customer support. We customize our services to meet the unique needs of businesses across various industries, helping them thrive in a competitive landscape.

Most orders are sourced on demand to meet specific buyer requirements such as quantity, specifications, branding, and delivery location. Stock availability depends on the product and supplier.

We supply a wide range of products, including, but not limited to:

• Cleaning & janitorial supplies

• Food & beverage (non-perishable)

• Health & personal care

• Industrial & MRO supplies

• Packaging & shipping materials

• Automotive products

• Pet supplies

• Electronic accessories

If a product is not listed, you may still submit an RFQ for review.

You can reach our customer support team by emailing d.walker@dmwdistribution.com, calling +1 437-286-0338, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to delivering timely and effective distribution solutions to ensure your satisfaction.

All orders begin with a Request for Quote (RFQ). You submit your product requirements, quantities, destination, and timeline. We then review and prepare a customized quote.

MOQ varies by product and supplier. Any applicable MOQ will be clearly stated in your quote.

Quotes are typically provided within 1–3 business days, depending on product complexity and supplier response time.

Pricing is based on quantity, sourcing conditions, logistics requirements, and market availability. Bulk or repeat orders may qualify for improved pricing.

Payment is due upon approval of the final quote and before any sourcing, fulfillment, or shipment begins.

Accepted payment methods may include bank transfer, credit card, or other approved methods outlined in your quote or invoice.

We primarily operate on a 100% upfront payment. Credit terms may be considered on a case-by-case basis for established clients with a verified trading history.

Yes. Regardless of the selected Incoterm, payment is required before execution unless explicitly stated otherwise in a signed agreement.

We commonly operate under the following Incoterms. Each one defines how responsibilities, costs, and risk are divided between the seller and the buyer during shipping.

What does EXW (Ex Works) mean?

Under EXW, we make the goods available at our warehouse or supplier location. The buyer is responsible for arranging and paying for transportation, export and import clearance, and assumes all risk once the goods are collected.

What does FOB (Free on Board) mean?

Under FOB, we deliver the goods to the port of shipment. Once the goods are loaded onto the vessel, risk transfers to the buyer, who is responsible for ocean freight, insurance, and import clearance.

What does CIF (Cost, Insurance, and Freight) mean?

Under CIF, we arrange and pay for transportation and insurance to the destination port. The buyer is responsible for import clearance, local delivery, and any applicable duties and taxes after arrival.

What does DAP (Delivered at Place) mean?

Under DAP, we deliver goods directly to the buyer’s specified location. The buyer is responsible for import clearance, duties, and taxes. Risk transfers upon delivery at the agreed destination.

Can you support other Incoterms if needed?

Yes. While the Incoterms listed above are our most commonly used, we can accommodate other Incoterms upon request based on shipment type, destination, or buyer preference.

Yes. At DMW Distribution & Supply, we are committed to providing reliable sourcing and supply solutions. While we act as a trusted middleman connecting verified suppliers with buyers, we ensure that:

• All orders are handled with accuracy and professionalism.

• Any issues with order fulfillment or supplier discrepancies are promptly addressed.

• We maintain transparent communication throughout the sourcing and delivery process.

Please note that while we strive to guarantee smooth transactions, actual product quality and shipping timelines are subject to the supplier’s performance and courier services. Any concerns can be reported to our support team, and we will work with you and the supplier to resolve them efficiently.

Yes. Depending on the Incoterm selected, we coordinate transportation, carrier scheduling, and fulfillment logistics.

Once payment has been made and sourcing or fulfillment has begun, cancellations or changes may not be possible. Any exceptions must be approved in writing.

Risk transfer is governed by the selected Incoterm. This will be clearly outlined in your quote before payment.

We can assist in selecting the most appropriate trade terms based on your location, shipment size, and risk preference.

Insurance may be included under CIF terms or arranged separately upon request.

Yes. Throughout the order lifecycle, communication is maintained regarding sourcing, fulfillment, and delivery.

Tracking information is provided when available and applicable based on the shipping method and carrier.

Carrier selection depends on shipment size, route, pricing, and availability. Couriers or freight providers may vary to ensure optimal logistics execution.

Shipping costs are disclosed in the quote where applicable, based on the selected Incoterm and destination.

Responsibility depends on the Incoterm selected. Import duties, taxes, and clearance are typically the buyer’s responsibility unless otherwise specified.

1.  You submit your RFQ.
   
   
2.  We review and prepare a tailored sourcing and fulfillment plan.
   
   
3. You approve the quote and complete payment.
   
   
4. We execute sourcing, logistics coordination, and delivery.

Yes. We prepare and coordinate all required commercial documentation relevant to the transaction and agreed Incoterm.

Yes. All orders require payment before order processing unless otherwise agreed in writing. Payment is required after quote approval and before sourcing, fulfillment, or shipment is initiated.

When is payment required?

Payment is due upon approval of the final quote, which includes pricing, Incoterms, and delivery details. Orders are released for processing only after payment is received.

Do you offer credit terms or payment on delivery?

At this time, we primarily operate on a 100% upfront payment. Credit terms or alternative arrangements may be considered on a case-by-case basis for approved clients with an established trading history.

Why is an upfront payment required?

Upfront payment allows us to:

• Secure inventory from suppliers

• Reserve transportation and logistics capacity

• Manage cross-border trade and documentation efficiently

• Maintain competitive pricing and reliable delivery timelines

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Does upfront payment apply to all Incoterms?

Yes. Regardless of the selected Incoterm (EXW, FOB, CIF, DAP), payment is required before order execution unless explicitly stated otherwise in a signed agreement.

• Order processing: 1–3 business days after payment

• Shipping time: 3–15 business days, depending on origin, destination, and shipping method

Lead times will be confirmed in your quote.